There has been an increased frequency of Ransomware Attacks recently. STRONG recommendation, back up your computer regularly, do not leave the backup attached all the time, also consider storing a copy of critical files in the Cloud. Unlike other Virus and Malware attacks if you get a Ransomware Attack ALL OF YOUR COMPUTER FILES WILL BE GONE!
Beware of Cold Calls from "Windows Technical Department" or "TalkTalk" or "Microsoft" or "Windows Care" or "Support On Click" or "BT" the names vary, they usually begin by saying they have found a problem with your PC or that it is sending signals to the internet that can be intercepted, these calls are NOT genuine.  Details are to be found in an article from The Guardian Click Here or here is another article on MalwareBytes blog describing the experience Click Here and another article Click Here
I strongly advise against letting people you don't know take control of your computer

Also beware e-mails saying things like "Domain Notification - This is your Final Notice of Domain Listing" this is also a scam, for details Click Here and Here


Please Click here
 for PC hints page

Member of:

visit the FSB website


1 Can Help, PC Problem Solving & Training Services

Over 40 Years of
Computer Experience -
Gordon Fraser, 1 Can Help

Please Click Here for List of Services

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Laptop Will Not Start?
Click here

Please click on the logos above for details of services

Voice over IP
are you talking via the internet?

Microsoft Windows 10, 8.1, 8, 7 (older versions?)

Wireless networking...

couple this together with broadband and you can easily
have the net and music/television/internet radio in various places
in your office / home,
please call if you want to know more 01435 866575

Interested in Recording from Vinyl records
to MP3 or CD?
please click for guidance notes and
please call for further details

Want video on your iPod or Tablet? 
please call for details

Telephone 44 (0) 1435 866575

Over 40 Years of
Computer Experience -
Gordon Fraser, 1 Can Help

Please Click here for links to external services
mostly of interest to client IT decision makers

Click here if you fancy some music, please enjoy the website for
the rock band I play with The Freudian Slippz

Merry Christmas 2018
Video Greeting Card Here

Merry Christmas 2017
Video Greeting Card Here

Merry Christmas 2016
Video Greeting Card Here

Merry Christmas 2015
Video Greeting Card Here

Merry Christmas 2014
Video Greeting Card Here

Merry Christmas 2013
Video Greeting Card Here

Merry Christmas 2012
Video Greeting Card Here

Merry Christmas 2010
Video Greeting Card Here

Merry Christmas 2009
Video Greeting Card Here

On some Vista pcs you will need to save
and then open this Windows Media Player file,
sorry all you mac users.


Whilst I mention a number of companies products within this website please note that any warranty and performance issues rest with the producers of these products and not with me. I hereby acknowledge all copyright rests with the respective owners and cannot be held  responsible for the performance (or not) of any of these products nor can I guarantee that services available from external websites will continue to be available or will continue to operate as described.  You should always maintain an up to date backup of essential data and never install new software without disabling all running programmes and ensuring that your backup is readable.





















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Last Edited 23 Dec 2018